Frequently Asked Questions (FAQ’s)

1. How to order at lordtshirt.store?

Ordering at lordtshirt.store is easy. Just select the product you like, choose the size and color you want, then add it to your cart. Continue to your cart, fill in your shipping information and choose a payment method to complete your order.

2. What payment methods are accepted at lordtshirt.store?

We accept two main payment methods:

PayPal: Safe and fast. You can pay with your PayPal account or credit/debit card via PayPal.

Payoneer: If you have a Payoneer account, you can also use this service to pay.

3. After placing an order, how long will it take to receive my goods?

Order processing time: 1-3 business days (excluding weekends and holidays).

Shipping Time: 7-15 business days, depending on your US shipping location.

4. Can I cancel my order?

You can request to cancel your order within 24 hours of placing your order without being charged. After 24 hours, if the order has been processed or shipped, you will no longer be able to cancel your order. If you would like to cancel, please contact us via email at [email protected].

5. What is lordtshirt.store return and refund policy?

Return period: You have 30 days from the date of receipt to request a return if the product is not as described.

Return conditions: The product must be intact, unused, and have all original labels and packaging.

Refunds: After receiving and inspecting the returned product, we will issue a refund to the original payment method within 30 days.

6. How do I track my order?

Once your order has shipped, we will send you an email or text message with the tracking number and a link to track your package. You can track the status of your order on the shipping partner’s website (USPS).

7. What if I haven’t received my refund yet?

If you haven’t received your refund after returning an item, first check your bank account and contact your credit card company to see if the refund is in process. If you still haven’t seen it, please contact us at [email protected] for further assistance.

8. Does lordtshirt.store ship internationally?

Currently, we only support shipping within the United States. We are considering expanding international service in the future, and you can track the information on our website.

9. How much is the shipping fee?

We charge a flat shipping fee of $6.99 for all orders.

10. What should I do if I provide the wrong shipping address?

If you find that you have provided the wrong address, please contact us immediately via email at [email protected] so we can help you make the adjustment. If the order has already been shipped, we cannot change the address and you will be responsible for any additional shipping costs.

11. Can I change my order after it has been placed?

If you would like to change your order after it has been placed, please contact us within 24 hours of placing your order via email at [email protected]. After 24 hours, if the order has been processed or shipped, you will not be able to change your order.